Pet Tracking ID (PTID)
A first-of-its-kind verification network that protects your pet identity from pickup to return with real-time transparency.
Check your PTID
Enter your 6-character PTID (letters and numbers). You see the current status and next steps.
How PTID Works
What is a PTID?
A unique 6-character code linked to your order that follows your pet through every stage of care. Use it on this page to see updates and instructions at any time.
How does it protect identity?
Dual verification and mandatory pre-cremation confirmation ensure identity matches at every step. PTID creates a digital audit trail you can reference.
When will I see “Ready�
When your pet’s ashes are ready for return, status will include READY. You’ll also get a link here to book delivery/pickup.
I can’t find my code.
Your PTID is sent by email/text shortly after your order. If you don’t have it, reply to your confirmation email or contact us and we’ll resend it.