PTID Tracking & Chain-of-Custody Status
Transparency you can actually verify. PTID is our chain-of-custody system that confirms your pet’s identity at every step — from intake to return.
Track Your Companion
Enter the unique 6-character PTID assigned to your order.
Uncompromised Security
How we guarantee identity integrity.
Mandatory Pre-Cremation Scan
Before any process begins, a compulsory “Safety Stop” occurs. The system verifies the physical tag matches the cremation order. The chamber cannot be authorized until confirmation is complete.
Digital Fingerprint (QR + Verification)
Your pet is assigned a permanent digital ID. Our workflow flags anomalies and prevents the process from moving forward if anything doesn’t match.
One Pet, One Chamber
PTID enforces individual chamber assignment for private services and creates a precise audit trail linked to your order.
Reliability by Google Firebase
Our system runs on Google’s Firebase infrastructure for uptime and redundancy, so you can check status at any time.
The Chain of Custody
1. Intake & ID Generation▼
2. Dual-Verify Scans▼
3. Reconciliation & Return▼
Need help locating your PTID?
Your code is typically sent by email/text at intake. If you can’t find it, contact our care team and we’ll help immediately.